Phone & Online Counselling
Kids Helpline Phone Counselling
Free, confidential counselling for young people aged 5-25 yrs. Connect 1-1 with a counsellor. Available 24/7, 365 days a year.
Kids Helpline Webchat Counselling
Free, confidential webchat counselling for young people aged 5-25 yrs. Connect 1-1 with a counsellor. Available 24/7, 365 days.
1800 55 1800
Kids Helpline Webchat Counselling
Free, confidential telephone service providing professional counselling for parents of children up to 18 yrs. Available every day from 8am – 10pm.
Parent Line - Webchat
WebChat is available every day from 8am – 9pm
Parent Line Email a Counsellor: Inbox is checked from 8am-10pm
1300 30 1300
Talk to a counsellor:
Access to mental health professionals available 24/7. Provide information, referrals & brief counselling support with a focus on anxiety & depression for all ages.
Beyond Blue - Webchat
You can chat online with the Beyond Blue Support Service every day from 3:00 PM until 12:00 AM (AEDST).
Beyond Blue - Email
Beyond Blue's team of mental health professionals provide free advice, support and referrals to anyone in Australia via email (with a response provided within 24 hours).
Beyond Blue & Beyond Blue Youth
Access to mental health professionals available 24/7. Youth & Adults Ages 12-25yrs & Parents of Youth
Youth Beyond Blue - Email & webchat
Youth aged 12–25, their friends and those who care for Youth.
1300 224 636
1300 224 636
eheadspace continues to provide services for young people 12 -25yrs to support mental health and wellbeing
headspace Centres will continue to provide services and some are currently transitioning into delivering this support either online or over the phone
Websites & Apps to support mental health & wellbeing
Head to Health is provided by the Australian Department of Health. It brings together apps, online programs, counselling support and forums, and phone services for the community. This is a one stop shop for parents seeking to help their children or for children, teenagers and adults needing mental health support.
The Wheel of Wellbeing (WOW) website has some great ideas to promote wellbeing for you, your family and community.
J Action for Happiness – Keys for Happiness J
Provides strategies and researched based information on promoting wellbeing.
Calendar for each month with strategies to promote wellbeing
Sleep Foundation Fact Sheets
Sleep Foundation Fact Sheets – Tips for improved sleep
Child 360 App - Emerging Minds:
Provides parents with a simple tool for strengthening children's social and emotional wellbeing and assists in identifying areas to strengthen resilience.
Smiling Mind App:
- Free Mindfulness App – An Australian App designed by Psychologists and Educators to promote wellbeing
- Programs for various age groups including 7-11 years, 12-15years, 16-22 years and Adults.
|The BRAVE Program is an interactive, online program for the prevention and treatment of childhood and adolescent anxiety. The programs are free, and provide ways for children and teenagers to better cope with their worries. There are also programs for parents.|
Triple P online is a research based parenting program and is free in Qld. A positive parenting program to give parents further tools in managing children's behaviour.
|Raising Kids Network – An Australian parenting website which provides comprehensive and practical expert child health & parenting information.|
Technology Information & Cybersafety: Esafety Qld Government:
- Tips on how to stay safe online during the pandemic
- Resources for parents and carers in keeping kids safe online
- Parental controls – Taming Technology
Family & Child Connect: is a free service to help you with the challenges of parenthood. They connect families to local services that can help with:
- managing your child's behaviour
- building better family relationships
- stopping any violence at home
- budgeting and managing money
- alcohol, drug or gambling problems
- housing, health care, community/government services.
Qld Health Department
Queensland Health's coronavirus webpage for the latest information and advice.
Department of Health Coronavirus Health Information Line if you are seeking information. The line operates 24 hours a day, 7 days a week.
1800 020 080
- Caboolture/ Redcliffe Child & Youth Mental Health Service (CYMHS) for children up to 18 years with severe &/or complex mental health needs
- Pine Rivers CYMHS
Ph: 5316 3100
Ph: 3817 6380
|1300 MH CALL : A confidential mental health phone service, providing the first point of contact for mental health services to Queenslanders. 1300 MH CALL is available 24 hours a day, 7 days a week and will link to the caller's nearest Queensland Public Mental Health service.||1300 64 2255|
Blackdog Institute – Tipsheets on mental health, when & how to access support (mood disorders/ depression) for adults.
Lives Lived Well:
Provide alcohol, drug & mental health counselling & support.
A self-referral can also be made on line through their website.
1300 727 957 – Contact number for a referral to the service, not a counselling line. https://www.liveslivedwell.org.au/
DVConnect Womensline: 24hrs 7 days a week
Free, professional telephone support for women experiencing domestic or family violence in relationships. They can help women gain safe accommodation, access to free counselling and referrals to other services.
DVConnect Mensline: 9am- Midnight 7 days a week
Free, confidential counselling, referrals, information and support line for men who are using violence or experiencing violence in relationships.
Caboolture DV Service: 5498 9533
Provides crisis support, information on keeping safe; in addition to, adult and children counselling.
Lifeline Crisis Counselling Line
Free, confidential telephone crisis line
When life gets too much & you find it hard to talk, you can send a text. Lifeline text is available 6.00pm – Midnight, 7 days a week
13 11 14
04771 13 11 14
· Suicide Call back service:
· Provides online and phone counselling if you or someone you know is feeling suicidal.
· Suicidal Call Back Service online or video chat:
· 24/7 service
1300 659 467